More members shouldn't mean more chaos.
MemberFuel helps REIA leaders acquire more members, retain more of the members they already have, and automate the work in between.
Built exclusively for REIAs. Use as your standalone system or sync with your current legacy systems.
Harbor City REIA
Overview
Members
427
Up 2.0%Net growth
+9
14 new, 5 lost
Retention rate
94.7%
Down 0.8%Activation
71%
10 of 14 new
Total revenue
$10,184
Up 8.0%MRR
$7,420
Up 3.2%Events held
5
Up 25.0%Guest conv.
3%
1 of 39 joined
Action center
19
Unpaid invoices
29
Memberships expiring
38
Guests to follow up
21
Members at risk
Trusted by REIAs across the country
Your REIA Isn't Short on Value. It's Short on Follow-Through.
The member journey breaks in the gaps between meetings, and between systems.
Breaks at: Guest
Sign-up in one tool, check-in in another. Nobody follows up.
Breaks at: New member
They pay, get a single message, and figure out the rest alone.
Breaks at: Renewal
Engagement, billing, and history live in different places.
The problem isn't your people. It's the gaps between your systems.
We understand the full member lifecycle, from the first "Should I join?" to the moment a member brings their friends.
MemberFuel comes with plug-and-play automations ready at every stage, so your team doesn't do the heavy lifting.
Assess
"Should I join?"
Guest follow-upAdmit
"I'm in."
Welcome seriesAffirm
"Did I make the right choice?"
Value reminderActivate
"What do I do next?"
First event nudgeAcclimate
"How does this work?"
Onboarding tipsAccomplish
"I'm getting value."
Wins check-inAdopt
"This is my community."
Renewal prepAdvocate
"You should join us."
Referral askTrigger
A member hits a new phase
Automation
The right message goes out on its own
Your team
Steps in only for real conversations
Every phase already has a next step built in. Turn it on, and the journey keeps moving.
Apply to Become a PartnerSee if your REIA is a fit for our program.The platform
CRM
Every member, guest, and conversation in one place.
Billing
Dues, renewals, and invoices handled automatically.
Event Management
Registrations, check-ins, and reminders.
Automations
Follow-up that runs even when your team is busy.
Websites
A site that turns visitors into guests.
Member Portal
One login for everything members need.
Deal Marketplace
A private place for members to share deals.
Social Media Marketing
Plan and post to keep your REIA visible.
Communities
Courses, member-level achievements, and announcements.
AI Agents
AI does the chasing. Your team builds relationships.
Reputation Management
Collect and showcase member reviews.
Actionable Business Intelligence
See what needs attention and act on it.
Switching made simple
Moving to a new platform can feel daunting and time-consuming. That's why MemberFuel comes with battle-tested automations and playbooks for every phase of the member journey, already built.
The moment you partner with us, they're loaded straight into your account. No blank screens, no starting from scratch.
Onboarding Campaign
A smooth welcome and account activation for every new member.
First 90 Days Campaign
Early engagement that turns new members into regulars.
Member Health & Churn Signal Campaign
Spot the warning signs early and step in before a member slips away.
Events & Promotions Campaign
Event hype, reminders, and follow-ups that run on their own.
...and many more pre-built automations and playbooks ready to launch
The future is here, and it is AI.
Eliminate repetitive, time-consuming tasks so you can focus on growing your business. MemberFuel comes equipped with state-of-the-art AI built on clean, structured data, so it works as your 24/7 virtual assistant, operational advisor, and marketing consultant.
Conversational SMS AI
Engages members and prospects by SMS using a complete knowledge base about your business, answering inquiries instantly and accurately without ever taking time off.
Knows your REIA. Events, membership, pricing, and policies, all from your knowledge base.
Takes action. Registers people for events and books next steps right in the conversation.
Never off the clock. Nights, weekends, and holidays included.
Harbor City REIA
AI assistant · replies instantly
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Tap the orb and ask a question out loud.
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Voice AI
AI voice agents handle inbound and outbound calls in a natural, friendly voice, so members always reach someone and never miss what matters.
Inbound. Answers questions, takes registrations, and routes hot calls to your team.
Outbound. Proactive event reminder calls so more members actually show up.
Social media management · Facebook / Meta
AI automatically monitors and responds to your Facebook posts, comments, and Messenger DMs, so your page stays active and every curious follower gets a fast, helpful reply.
Messenger DMs. Answers questions and turns curious followers into guests.
Posts and comments. Replies publicly so your page looks active and responsive.
Knows when to hand off. Sends anything sensitive straight to your team.
Messenger · Harbor City REIA
fFacebook / MetaMarcus J.
How much is a membership?
AI replied
Lena P.
Is the meetup open to beginners?
AI replied
Chris O.
Can I list a deal in the marketplace?
Sent to team
Google Business Profile
Every review answeredJordan R.
"Went to my first meeting and learned so much about creative financing. Friendly, helpful group."
Owner reply by AI
Reputation management · Google reviews
AI monitors your Google reviews and crafts thoughtful, on-brand responses to every one. Google rewards businesses that consistently engage with their customers, which helps your local search ranking and visibility grow over time.
Every review answered. Five stars or three, each gets a timely, personal reply.
Better local SEO. Consistent engagement signals an active, trusted business to Google.
More guests find you. Higher visibility when investors search for REIAs nearby.
Muse connects directly to your MemberFuel data to answer the questions that drive growth, instantly.
Retention. See your top 20 members at risk of churning.
Events. Pinpoint events with the highest show-up rates.
Growth. Reveal which events convert the most guests into paid members.
Revenue. Know exactly what you made this month and where it came from.
Ask Muse
Connected to your MemberFuel data
Who are my top 20 members at risk of churning?
Derek Holloway
Missed last 3 meetings
Angela Ruiz
Card declined twice
Tom Becker
No logins in 45 days
Keisha Grant
Renewal in 9 days, no reply
Sam Patel
Event attendance down 60%
Tap a question to see a sample answer.
Because MemberFuel has already structured your foundational data, the AI works out of the box. It's like having an executive-level consultant, COO, and CMO for your REIA.
Conversations shown are examples.
Your private marketplace
Give your members a private place to list deals, find inventory, and connect with each other.
It's a valuable added benefit you can offer, and it's completely free for them to use.
Every listing gives members a reason to come back, and gives prospects one more reason to join.
Subscription reporting
Get a clearer view of membership performance with advanced subscription-level reporting.
Understand where your membership business is growing and where it needs attention, so you can make your next decision with better information.
Keep what works. Connect everything to MemberFuel.
Legacy systems shouldn't hold your REIA back, and replacing them shouldn't be painful. MemberFuel plugs into the membership, billing and event tools you already use, pulls your member data into one place, and puts your follow-up to work right away. No big-bang migration, and no lost data.
Run your entire REIA on MemberFuel, or sync your current systems painlessly.
WildApricot
MemberFlow
GoHighLevel
PROS
HubSpot
01
Connect
Keep your current systems in place while MemberFuel connects your member data via API, webhooks, and/or RPA. Everything syncs 100% so your data is always completely accurate.
02
Run Side by Side
Use MemberFuel for CRM, campaigns, AI, communications, and member engagement while keeping your existing billing and events. We know ripping off the band-aid all at once is scary, so we make this transition easy and comfortable for you.
03
Consolidate When Ready
Once you are confident and see that MemberFuel delivers everything promised, you decide whether to keep your legacy systems or fully migrate to MemberFuel. You are in complete control.
We will start with what you use today, not a generic migration script.
Our unique business proposal
We are not looking for software customers. We are looking for marketing partners.
$0
Software fees for partner REIAs
20%
Monthly revenue share
20 yrs
REI BlackBook in business
"After 20 years in the software business, this is by far our best offering."
Damon, REI BlackBook
No software fees. Revenue share paid monthly.
Step 1
Powered by REI BlackBook
MemberFuel is backed by REI BlackBook, with 20 years in business as the most trusted software in real estate investing.
Step 2
The platform, at no cost
Instead of selling you MemberFuel, we provide the entire platform to REIA leaders at no cost.
Step 3
You promote REI BlackBook
In exchange, partner REIAs promote REI BlackBook to their members to help them run their investing businesses.
Step 4
You earn every month
Receive monthly affiliate payouts for every member who becomes a paying REI BlackBook customer, with full tracking and transparent dashboards.
What happens after you join
From initial setup to migration, automation, training and ongoing support, here's exactly what happens when your REIA joins MemberFuel.
A guided implementation. Your data stays yours. Your team is supported every step of the way.
Welcome & get started
Guided setupOnce your REIA joins MemberFuel, you'll receive your welcome and onboarding communications along with a short setup form covering the basic information we need to begin preparing your account.
No guessing. You'll know exactly what we need and what's coming next.
Discovery & customization
Built around youNext, we'll learn how your REIA operates: your goals, challenges, technical requirements, domains, A2P registration details and the experience you want to create for your members. This allows us to tailor workflows, content, systems and resources around your organization.
Your goals and requirements travel with you throughout implementation.
Connect your systems
Your data stays yoursAlready using HubSpot, MemberFlow, ProS or another membership system? We'll help connect and sync your existing ecosystem with MemberFuel while keeping you in control of your data.
You're not throwing everything away and starting over.
Deploy MemberFuel
Proven foundationWe load MemberFuel's pre-built automations, workflows, playbooks, templates and member journey systems directly into your environment and adapt them around the needs of your REIA.
Much of the heavy lifting is already built.
Team kickoff
Live team walkthroughWe'll host a dedicated 45 to 60 minute kickoff and onboarding session with you and your team to walk through the system, answer questions and make sure everyone understands how everything works together.
You don't get handed software and told, "Good luck."
Office hours & education
Twice weekly, liveJoin two live one-hour office hours every week to ask questions, see demonstrations, troubleshoot workflows, audit marketing and emails, and learn how to apply the eight phases of the member journey inside your REIA.
Bring the challenges you're facing right now. We'll work through them together.
Ongoing support
Ongoing supportMemberFuel clients receive ongoing AI and human support, continued system improvements, updates and new resources designed to help their REIA operate more efficiently and grow.
Support isn't an onboarding feature. It's part of the relationship.
From setup and migration to training, optimization and growth, MemberFuel stays alongside your REIA long after launch.
Your data, your control
Your existing data remains under your control as we connect your systems.
Real humans + AI support
Get help when you need it, not just during onboarding.
Built for continuous growth
Office hours, education and ongoing optimization continue after implementation.
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Get your free retention Playbook
Keep more of the members you worked so hard to attract.
Find the moments where people lose interest, and discover practical ways to keep them engaged, coming back, and bringing their friends.
FAQ
Still have questions?
Talk with our team and see if your REIA is a fit for our partner program.
Yes. The platform, member journey, campaigns, Deal Room, reporting, and support are designed around how real estate investor associations attract, engage, and retain members.
No. Start with what you already use. MemberFuel can be connected around existing systems, run side by side, and become more central only when your team is ready.
They can help handle routine questions and follow-up, route inquiries, schedule next steps, continue approved conversations, and escalate the situations that need a person.
Yes. The private Deal Room is designed to let members share opportunities and discover what other investors in the community have available, with admin controls over access and listings.
That is one of the core use cases. Better onboarding, ongoing engagement, at-risk visibility, renewal communication, and a more valuable between-meeting experience all support stronger retention.
The transition should begin with a map of your current data, systems, statuses, and workflows. The goal is to connect safely, test before launch, and avoid unnecessary disruption.
Yes. MemberFuel comes with dedicated support to help your team configure, use, and improve the system, not just hand you a login.
We map how your REIA operates today, identify the follow-up and engagement gaps costing the most attention, show you the relevant MemberFuel workflows, and outline how the platform could fit your current stack.
You have the members, the meetings, the trust, and the opportunity. MemberFuel helps you turn that community into a clearer, more consistent member experience, without forcing your team to remember every next step or replace every tool overnight.
You do not need to move a single system to start the conversation.